SayMaya for online stores
Answer shoppers with your products on any store platform
SayMaya is an AI assistant for online stores that are not on Shopify. Shoppers ask for a gift under $50, sizing or shipping times, and Maya replies with matching products from your catalog: photo, price and a link. She answers return and shipping policy questions and sends orders and refunds to your team.
Updated by the SayMaya team
MayaRidge and Row Goods
Do you have kitchen items under $40 in stock?
Here are 2 matches: Harbor Stoneware Mug ($24); Glass Carry Bottle ($27). Tap one to see sizes, colours and stock.
Ask Maya a sample question
Where online stores chats get stuck
- Shoppers leave when search does not understand them.
- Support repeats shipping and return answers.
- Night and weekend questions go unanswered.
What Maya handles
- Searches your catalog by budget, size and use
- Shows products with photo and price
- Answers shipping and return policy questions
- Explains sizing from your guides
- Sends orders, refunds and changes to your team
Anything else goes to your team inbox with the whole conversation, and your team gets an email.
Set up for you, from $500
Every website plan starts with setup, done by us. Larger catalogs or several sites can cost more; you get the price before you pay.
- 1
We import your listings, menu or services
From your site, a spreadsheet or a feed, so Maya answers with your real inventory.
- 2
We train Maya on your site
Your pages, hours, policies and FAQs, in your tone, with the rules your business needs.
- 3
We brand the widget
Your colors, your name and a greeting that fits, live on your site with one snippet.
Website plans
Compare plans and what countsEssentials
$99/month
- Conversations per month
- 500 conversations / month
- Answered by AI
- 250 answered by AI
- Websites
- 1 website
- Setup
- + $500 one-time setup
Growth
$249/month
- Conversations per month
- 2,000 conversations / month
- Answered by AI
- 1,000 answered by AI
- Websites
- 3 websites
- Setup
- + $500 one-time setup
Scale
$499/month
- Conversations per month
- 6,000 conversations / month
- Answered by AI
- 3,000 answered by AI
- Websites
- 10 websites
- Also included
- Priority support
- Setup
- + $500 one-time setup
Online stores questions
I am on Shopify. Is this the right plan?
No. Shopify stores use the Shopify plans, which read your store data directly.
How does Maya get my products?
From a feed, a spreadsheet or your site, imported at setup and kept in sync.
Can she issue refunds?
No. Refunds and order changes stay with your team.
How much does SayMaya cost for online stores?
Website plans start at $99 a month for 500 conversations, 250 answered by AI, on one site. Growth is $249 and Scale is $499. Every plan starts with a one-time setup from $500, where we import your inventory and train Maya on your site.
What happens when a question needs a person?
Maya hands the chat to your team inbox with the whole conversation, and your team gets an email. She never makes promises on prices, dates or terms you have not set.
What does setup involve?
We import your listings, menu or services from your site, a spreadsheet or a feed, train Maya on your pages and policies, and brand the widget. You approve it, then add one snippet to your site.
Also in learning and more and nearby
Put Maya on your online stores website
From $99/mo + $500 setup. We import your inventory, train Maya on your site and brand the chat. You approve it before it goes live.
