SayMaya for hotels
Book more rooms direct with answers that close the stay
SayMaya is an AI assistant for hotel websites. Guests ask about a king room for three nights, parking or late checkout, and Maya replies with room types, photos, rates and a booking link. She answers amenity and policy questions, and sends group blocks and special requests to your front desk.
Updated by the SayMaya team
MayaThe Wren Hotel
Do you have a king room with a sea view for 2 on Nov 6?
Here is the next open time: Check in Fri Nov 6, 3 room types (Harbor King · Lighthouse Suite · +1 more), From $189/night. Tap one to book it.
Ask Maya a sample question
Where hotels chats get stuck
- Guests leave for booking sites when questions go unanswered.
- Front desks juggle calls and check-ins.
- Group requests need fast, accurate answers.
What Maya handles
- Shows room types with photos, beds and rates
- Answers parking, pet, pool and checkout questions
- Shares packages and add-ons
- Books spa or dining times you offer
- Sends groups and special requests to the front desk
Anything else goes to your team inbox with the whole conversation, and your team gets an email.
Set up for you, from $500
Every website plan starts with setup, done by us. Larger catalogs or several sites can cost more; you get the price before you pay.
- 1
We import your listings, menu or services
From your site, a spreadsheet or a feed, so Maya answers with your real inventory.
- 2
We train Maya on your site
Your pages, hours, policies and FAQs, in your tone, with the rules your business needs.
- 3
We brand the widget
Your colors, your name and a greeting that fits, live on your site with one snippet.
Website plans
Compare plans and what countsEssentials
$99/month
- Conversations per month
- 500 conversations / month
- Answered by AI
- 250 answered by AI
- Websites
- 1 website
- Setup
- + $500 one-time setup
Growth
$249/month
- Conversations per month
- 2,000 conversations / month
- Answered by AI
- 1,000 answered by AI
- Websites
- 3 websites
- Setup
- + $500 one-time setup
Scale
$499/month
- Conversations per month
- 6,000 conversations / month
- Answered by AI
- 3,000 answered by AI
- Websites
- 10 websites
- Also included
- Priority support
- Setup
- + $500 one-time setup
Hotels questions
Can Maya book a room?
She links guests to your booking engine for the dates and room chosen.
Does she quote group rates?
No. Group blocks go to your sales team.
Can guests ask during their stay?
Yes. Wi-Fi, breakfast hours and late checkout are answered from the same chat.
How much does SayMaya cost for hotels?
Website plans start at $99 a month for 500 conversations, 250 answered by AI, on one site. Growth is $249 and Scale is $499. Every plan starts with a one-time setup from $500, where we import your inventory and train Maya on your site.
What happens when a question needs a person?
Maya hands the chat to your team inbox with the whole conversation, and your team gets an email. She never makes promises on prices, dates or terms you have not set.
What does setup involve?
We import your listings, menu or services from your site, a spreadsheet or a feed, train Maya on your pages and policies, and brand the widget. You approve it, then add one snippet to your site.
Also in hospitality and nearby
Put Maya on your hotels website
From $99/mo + $500 setup. We import your inventory, train Maya on your site and brand the chat. You approve it before it goes live.
